Privacy Policy

Privacy Policy

Introduction

Bytaria OÜ (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.


Data Controller

The data controller responsible for your personal data is:

Bytaria OÜ
Valga maakond, Valga vald, Valga
Tartu tn. 30, 68206, Estonia

Email: support@bytaria.store


Information We Collect

Depending on how you use our website, we may collect the following categories of personal data:

Identity and Contact Information

  • name

  • billing address

  • shipping address

  • email address

  • phone number

Order and Transaction Information

  • products purchased

  • order details

  • payment status

  • delivery information

Payment card details are processed securely by our payment providers. We do not store full payment card information on our servers.

Technical and Usage Information

  • IP address

  • browser type and device information

  • operating system

  • pages visited

  • referral sources

  • website interaction data

Communication Information

  • customer support inquiries

  • messages sent through contact forms or email

  • marketing preferences where applicable


How We Use Your Information

We use personal data for purposes including:

  • processing and delivering orders

  • communicating about orders or customer support requests

  • providing refunds or handling disputes

  • improving website functionality and user experience

  • preventing fraud and unauthorized activity

  • complying with legal and regulatory obligations

  • communicating regarding orders, support requests, service updates, or optional marketing communications where applicable


Legal Basis for Processing

Under the GDPR, we process personal data based on one or more of the following legal grounds:

  • performance of a contract

  • compliance with legal obligations

  • legitimate business interests

  • customer consent where required


Sharing of Personal Data

We may share relevant personal data with trusted third parties where necessary to operate our business, including:

  • payment service providers

  • shipping and logistics providers

  • website hosting and IT service providers

  • analytics and security providers

  • professional advisers and legal authorities where required by law

We do not sell customer personal data to third parties.


International Transfers

Some service providers may process data outside the European Economic Area (EEA). Where applicable, we take reasonable measures to ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.


Data Retention

We retain personal data only for as long as reasonably necessary for:

  • order fulfillment

  • customer support

  • legal, accounting, and tax obligations

  • fraud prevention and dispute handling

When data is no longer required, it is securely deleted or anonymized where appropriate.


Data Security

We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.


Your Rights Under GDPR

Depending on your location and applicable laws, you may have the right to:

  • access your personal data

  • correct inaccurate information

  • request deletion of your data

  • restrict or object to certain processing

  • request portability of your data

  • withdraw consent where processing relies on consent

  • lodge a complaint with a supervisory authority

Requests related to personal data may be sent to:

support@bytaria.store


Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may control or disable cookies through your browser settings.

Additional information may be provided in a separate Cookie Policy if applicable.


Third-Party Services

Our website may contain links or integrations involving third-party services. We are not responsible for the privacy practices or content of third-party websites or services.

Users should review the privacy policies of those third parties separately where appropriate.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.


Contact

If you have questions regarding this Privacy Policy or how your personal data is handled, please contact:

Bytaria OÜ
Valga maakond, Valga vald, Valga
Tartu tn. 30, 68206, Estonia

Email: support@bytaria.store