Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, processing times may be slightly longer.
Customers will receive a confirmation email after placing an order, followed by a shipping confirmation email once the order has been dispatched.
Delivery times vary depending on the destination country and local carrier conditions.
Estimated delivery times:
Europe: approximately 5–12 business days
International orders: approximately 7–20 business days
Please note that delivery estimates are not guaranteed and may occasionally be affected by customs processing, carrier delays, holidays, weather conditions, or high seasonal demand.
Tracking information will be provided whenever available. Once an order has been shipped, customers will receive tracking details by email.
Please allow some time for tracking updates to appear after dispatch.
We currently ship to selected international destinations. If shipping is unavailable for your region during checkout, please contact us for assistance.
International orders may be subject to customs duties, import taxes, or other local fees depending on the destination country. These charges are the responsibility of the customer.
While most orders arrive within the estimated timeframe, occasional delays may occur during transit.
If your order has not arrived within a reasonable period, please contact our support team and we will assist in investigating the shipment status with the carrier.
Customers are responsible for providing accurate shipping information at checkout. We are unable to guarantee successful delivery for orders shipped to incorrectly entered addresses.
For shipping-related questions or support, please contact:
We aim to respond to all inquiries within 1–2 business days.
